Customer Questions & Answers - Artificial Leather Cleaning & Conditioning Kit


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harold asked on 2021-10-21 03:07:21:

can I use this product on sensatec synthetic leather?

COLOURLOCK UK replied on 2021-10-21 11:45:37 :

Hi, Yes it will be perfect for the synthetic leather Best Regards

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roger asked on 2021-09-06 21:57:34:

Hi there, there are some fresh zinc sunscreen stains on my Tesla model 3 black interior. Will the artificial leather kit address this particular issue?

COLOURLOCK UK replied on 2021-09-08 12:03:12 :

Hi, Yes, please try to clean it first. If it doesn't remove the stain, then we would recommend to get the bottle of Leather Fresh dye in the colour.Please send us few good quality photos, so that we can recommend the best products to info@colourlock.comBest Regards

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Dan asked on 2021-09-02 23:59:55:

Hello there. I am looking at answers through your site and I have a couple questions: On your Leather Protector product page, you replied to a question about Tesla white vegan seats saying the leather protector would work fine.On your new leather kit, you replied that for the vegan seats, you should get the artificial leather kit. I'm unsure of which to buy. Also, I'm primarily concerned with Dye staining from jeans, but it doesn't mention this protection on the artificial leather protector. Does it in fact offer this? Thanks!

COLOURLOCK UK replied on 2021-09-03 12:01:06 :

Hi Dan, For the Tesla White we would recommend Artificial Leather Kit, as it does have the protection for dye transfer. The Leather Protector and Leather Shield mainly is for real leather, but Leather Shield can be used on Artificial Leather to protect from dye transfer. Please let us know if you have any questions.Best Regards

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Roberto Tejada asked on 2021-06-24 21:43:43:

What type of leather cleaner should I use?? I have alcantera with my tech leather in my mercedes
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Roberto Tejada asked on 2021-06-24 21:43:42:

What type of leather cleaner should I use?? I have alcantera with my tech leather in my mercedes

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Roberto Tejada asked on 2021-06-24 21:43:41:

What type of leather cleaner should I use?? I have alcantera with my tech leather in my mercedes

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Roberto Tejada asked on 2021-06-24 21:43:40:

What type of leather cleaner should I use?? I have alcantera with my tech leather in my mercedes

COLOURLOCK UK replied on 2021-06-25 11:36:01 :

Hi, For Alcantara we would recommend ALCANTARA & FABRIC CARE KIT. Please private message us if you have any questions or need help with step by step guide. Best Regards

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Brian asked on 2021-05-05 02:11:26:

I have a Mercedes over 5 years old with black/schwartz mb-tex. Is this product the correct choice? Also, I plan to use a interior ceramic coating, so would both products in this kit be recommended before applying?

COLOURLOCK UK replied on 2021-05-05 12:04:44 :

Hi Brian, Please can you private message us full 17 digits VIN number, so that we can check the interior details. Best Regards

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Kyky asked on 2021-03-22 14:26:29:

How do I know if my leather is artificial? Because Im not sure how to tell, Im new to the car seen but I have a Scion FR-S series 2.0 and theres leather on the ends of the seat

COLOURLOCK UK replied on 2021-03-22 16:32:11 :

Hi, Please can you private message us with car details VIN number and photos. We will then be able to help you. Best Regards

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Jason asked on 2021-01-03 22:38:25:

Does the Artificial Leather kit differ substantially from the new Leather kit leather shield? I now have a Tesla Model 3 with artificial leather and wonder if it is safe to use remaining leather shield on the seats or whether I should switch to artificial leather protector. Wonder if abrasion protection of artificial leather protector is as good as leather shield.

COLOURLOCK UK replied on 2021-01-05 13:27:25 :

Hi Jason,The Artificial Leather Protector is more suitable for artificial leather. The Leather Shield is more recommended when is new leather, however, you will find the same benefits in the Artificial Leather Protector as in the Leather Shield.Please let us know if you have any further questions.Regards,The Colourlock Team

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Dave asked on 2020-11-27 04:23:48:

Would this be suitable for Tesla Model 3 white vegan car seats in terms of dye transfer from denim?

COLOURLOCK UK replied on 2020-11-27 11:38:58 :

Hi Dave, If there are existing denim dye stains on the leather, you will need to use the Strong Cleaner and brush, and if that doesn't work, GLD Solvent to remove the marks. Since the leather is artificial, you might also need to recolor after this.however, if you are just looking to protect and prevent denim transfer stains, we would recommend our 'Leather Shield Cleaning & Conditioning Kit With Mild Leather Cleaner' - https://www.colourlock.com/all-diy-products/kits/leather-cleaning-care-kit-leather-shield.htmlHope this helps. Any further questions, please call or email us.Best regards,The Colourlock Team

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Calin asked on 2020-05-30 13:11:17:

Would this be suitable for Tesla Model 3s car seats?

COLOURLOCK UK replied on 2020-06-01 12:20:42 :

Yes, ur Artificial leather Cleaning and Conditioning kit will be ideal to clean and protect the Tesla seats. Best regards.

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Liviu asked on 2020-05-14 23:28:58:

Hi, I have a question about artificial leather cleaner kit if can be used for Mercedes seats wich are made with a meterial called MBtex. Im asking beacause I dont know what material is it. Thank you

COLOURLOCK UK replied on 2020-05-15 11:05:28 :

Hi Liviu,MBtex is just a fancy word for vinylartificial leather, and our Artificial Leather Cleaning and Conditioning Kit will be perfect to clean and maintain the interior. Best regards.

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Christian Bryske Larsen asked on 2018-09-12 02:07:52:

Hi ColourlockWe have bought and used your products on leather seatsin several cars with great success and will continue to do so. Cleaning and painting the leather seats.We would like to know if if we you have some products that can be used for cleaning and painting vinyl headliner in cars? In this case off-white Porsche 911 SC vinyl headliner which is perforated with minor holes.Thanks in advance for answering.And feel free to contact us directly on:cbl@bryske-classic-cars.dkBRChristian Bryske Larsenwww.bryske-classic-cars.dk

COLOURLOCK UK replied on 2018-09-13 17:33:29 :

Hi,Our Vinyl Cleaning & Conditioning Kit is perfect to clean and maintain vinyl, and our Leather Fresh Dye works on vinyl too. Click on this link for product recommendations and information on cleaning and protecting artificial leather and plastic in car interiors:https://www.colourlock.com/tip/car-leather/imitation-leather-cleaning-and-care.htmlBest regards


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