Customer Questions & Answers - Strong Leather Cleaner, 200 ml


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Dr Zaheer Khan asked on 2020-06-06 07:38:20:

I bought Strong Leather cleaner from colour lock and also bought the brush also.I have Mercedes Benz GLC 300, 2017 model.I have read the booklet of MB.It showed that seats are made of MB-Tex Leatherette.Is it safe to use your product.?I also bought colour lock Leather protector.Is it safe to use this product?I came to know that the seats are not made from Leather. Please guide me in this respectThanks

COLOURLOCK UK replied on 2020-06-08 12:30:13 :

The Strong Leather Cleaner will be good to clean Mercedes MB leather, but instead of the Leather protector, I recommend to get our Artificial leather Protector. The normal leather protector contains oils and antioxidants, which artificial leather doesn't need. For more information, lease send us an email to info@colourlock.com. Best regards.

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Leatherette asked on 2020-03-13 13:33:36:

Hi there,It is already marked as suitable for artificial leather on the product overview but I just want to confirm, Is this cleaner safe for artificial leather on audi cars leatherette?Thanks in advance,

COLOURLOCK UK replied on 2020-03-13 14:28:42 :

Hi, I can confirm that our Strong Leather Cleaner is suitable for leatherette/artificial leather, and it is safe to use. Best regards.

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Vic Unsworth asked on 2019-11-27 10:43:10:

Hi We have two fake cream leather chairs which have become stained black from transfer dye off clothes, what product would you recommend to remove the dye from the chair.

COLOURLOCK UK replied on 2019-11-27 12:56:45 :

We recommend to try to remove the dye transfer with our Strong Leather Cleaner, and Leather Cleaning Brush first. If any stains remain, then you'll need to touch up the areas with our Leather Fresh Dye. For more information, please email us on info@colourlock.com. Best regards.

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Roxanne Taylor asked on 2019-04-10 20:18:05:

Hello, which one of you product can i use to remove hair dye from my lrsther jscket?

COLOURLOCK UK replied on 2019-04-11 10:52:49 :

Please email us some pictures of the jacket to info@colourlock.com so we can recommend suitable products to remove the stain. Best regards.
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essie handy asked on 2019-03-29 22:03:25:

I have a leather pumpkin color handbag a candy bar melted on it and left grease stains will I ever be able to clean it?

COLOURLOCK UK replied on 2019-04-01 17:30:36 :

Hi,It depends on the type of leather. Is it absorbent leather or pigmented? Please email some pictures of the damage along some more information about the bag to info@colourlock.com, and we'll reply with best possible treatment and recommended products for the repair. Best regards.

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Sidharth Bhatia asked on 2018-11-11 09:09:05:

Hi, I am looking to buy your strong learher cleaner to use on my leather sofa, 2.1 m wide x 1m deep x 0.7m tall. How much of the product do you think I need?

COLOURLOCK UK replied on 2018-11-11 11:06:59 :

Hi Sidharth, Thank you for getting in touch. one 125 ml bottle will be good for a couple of thorough cleans but if you need for regular cleaning then I suggest going for the 1 Litre bottle. You also get a free empty foam bottle which is ideal for applying the product. We also recommend protecting the leather with a suitable care product. If you need help with choosing a care product please tell us how old your sofa is. Also, all the above products would be applicable assuming your leather is not porous/absorbent. You can test by rubbing a drop of water in a hidden area. Hope this helps.

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Polly asked on 2018-11-02 08:57:59:

How do I remove black biro marks from leather settee please?

COLOURLOCK UK replied on 2018-11-02 11:06:59 :

Hi,Try our Ballpoint Pen & Biro Remover. Here is the link:https://www.colourlock.com/ballpoint-pen-biro-remover.htmlMake sure to follow the instructions carefully. Best regards

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robert babich asked on 2017-09-25 04:02:11:

Hello I used the aniline stain remover and it removed most of the water stains. I think I have some oil stains. Will the leder reinigungsbenzin work without having to redye the leather, what is it called in the US and where can I purchase it in the US. Thank you

COLOURLOCK UK replied on 2017-09-25 14:32:33 :

Hi,We would not recommend using the Strong Leather Cleaner to remove oil stains. To advise you in the best way possible please email us some photos to info@colourlock.com Best Regards.


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